- During December, COVID infections have risen sharply in London and this has led to increased demand for hospital care.
- Please be aware the 111 service is currently under extreme pressure in our area. GP surgeries are open as normal, except on weekends and bank holidays. THE SURGERY IS CLOSED ON FRIDAY 1st JANUARY 2021
- If you need non-covid medical help this bank holiday weekend (Friday, Saturday, Sunday), please call the extended hours GP service for your area on 020 38275090 between 8am and 8pm. For help outside of these areas, please call the Practice and follow the answer machine message
- If you have COVID symptoms, please go to www.111.nhs.uk or call 111. In a medical emergency, you should dial 999 as usual.
We would like to wish all of our patients a Happy New Year. Please note our opening hours over the coming Bank Holiday weekend:
|Thursday 31st December 2020||Open as usual|
|Friday 01 January 2021||CLOSED|
|Saturday 02 January 2021||CLOSED|
|Sunday 03 January 2021||CLOSED|
|Monday 04 January 2021||Open as usual|
Please note that it is currently taking longer to process prescription requests at this current time. Please allow 3-5 working days for your requests. Thank you for your patience.
Public messaging – Pausing planned procedures – due to rise in Covid-19 numbers
Like the rest of the capital, hospitals across North West London are now very busy. At a sector and trust level, we’ve launched plans to care safely for this increase in patients and actions include standing up additional critical care capacity with some staff redeployed and on standby for redeployment to support patients.
With admission rates still rising due to Covid-19, we have made a decision to reduce our levels of non-urgent, planned care and some outpatient appointments. This will allow us to continue to provide all urgent and emergency care, including cancer care.
Patients who are affected by this decision will be contacted directly as soon as possible. If they do not hear from us, patients should visit their hospital or attend their phone/video appointment as planned.
We are already taking every precaution to ensure our patients, visitors and staff are safe in our hospitals and encourage patients that require urgent or emergency care to access the support they need.
We know this will be disappointing news for those waiting for planned treatment, and we are sorry for this. We will monitor this position on an on-going basis so that we can stand back up non urgent care as soon as possible.
To keep patients on our wards safe, visitors will not be able to attend any of our sites, however, compassionate visits to vulnerable individuals can still be arranged with ward teams.
Accessing NHS services
If you need medical attention, the NHS is open, contact your GP, use the 111 online service or call 111. In a medical emergency, as always, you should dial 999.
Tier 4 guidance
We advise residents to follow the tier 4 national guidance over the Christmas period to stay at home, with their household and minimise contact with others.
The full tier 4 guidance can be found here – Tier 4: Stay at Home – GOV.UK (www.gov.uk) – with a summary below:
- It is vital to follow the “Hands, Face, Space” guidance – and that get a test locally if you develop any Covid-19 symptoms.
- Stay home unless making essential journeys
- All non-essential shops and close contact businesses, including hairdressers, nail salons and gyms in the borough will close
- People should work from home if they can
- No mixing of households allowed indoors
- No overnight stays outside your household or support bubble in Tier 4
- We should not travel outside of your local Tier 4 area
- We are allowed to meet one other person outdoors
We wish you well during this very difficult time.
During the festive period, please note our opening hours:
|Thursday 24th December||Normal Opening Hours|
|Friday 25th December 2020||CLOSED|
|Saturday 26th December||CLOSED|
|Sunday 27th December||CLOSED|
|Monday 28th December||CLOSED|
|Tuesday 29th December||Normal Opening Hours|
If you require urgent medical assistance please call 111
If you have symptoms of Covid-19, or come into contact with someone who has, please stay at home and book a test.
We would like to wish all of our patients a safe & healthy Christmas & New Year.
From The Team at The Stanmore Medical Centre